Using our site / accepting these terms
We/us: Aviva plc
You/your: The Employer/ your authorised personnel/agents/third parties as agreed by us.
Please read these terms and conditions of use (together with the documents referred to in it) (terms) carefully before you start to use our site as they apply to your use of our site.
Through our site you may view or manage your Aviva policies purchased from us. In providing you access to the site, we require you to accept and observe the terms. We suggest that you print these terms or save them to your computer for future reference.
If you do not agree to these terms you must not use our site. This site is only for your use. If we consider that you are mis-using our site, we may suspend or withdraw your access immediately and, if appropriate, pursue legal action against you.
Changes to these terms
Changes to our site
We may update our site, change the content or withdraw our services at any time. However, please note that any of the content on our site may be out of date at any given time which we will endeavour to rectify as soon as we can.
We do not guarantee that our site, or any content on it, will be free from errors or omissions.
Accessing our site
We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend, withdraw, discontinue or change all or any part of our site without (but where possible with) notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.
Your account and password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party without our authorisation.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at firstname.lastname@example.org.
You will always be solely responsible and liable for anyone who is authorised to access our site on your behalf.
You will be responsible for any losses you incur as a result of your failure to keep your username and password secure.
Intellectual property rights
We are the owner or the licensee of all intellectual property rights on our site, and in the material published on it. These works are protected by copyright laws, agreements and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.
You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.
No reliance on information
Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up-to-date. The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely for example you should not rely on any of the information on our site for advice or as a recommendation that a product or investment is suitable for your circumstances. If you need financial advice, you should contact a financial advisor or a relevant specialist advisor.
Limitation of our liability
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
SOME OF THE SOFTWARE CONTAINS SOFTWARE LICENSED TO US FROM CERTAIN THIRD PARTY LICENSORS THERE IS NO WARRANTY PROVIDED IN CONNECTION WITH THE SOFTWARE, AND THE THIRD PARTY LICENSORS MAKE NO WARRANTY TO YOU IN CONNECTION WITH THE SOFTWARE. THE THIRD PARTY LICENSORS EXPRESSLY DISCLAIM ANY EXPRESS, IMPLIED OR STATUTORY WARRANTIES IN CONNECTION WITH THE SOFTWARE, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THE THIRD PARTY LICENSORS ARE NOT LIABLE FOR ANY DAMAGES OF ANY KIND RESULTING FROM YOUR USE OF THE SOFTWARE, INCLUDING WITHOUT LIMITATION, DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, AND SPECIAL DAMAGES. THE THIRD PARTY LICENSORS ARE INTENDED THIRD PARTY BENEFICIARIES OF THOSE PROVISIONS OF THESE TERMS AND CONDITIONS RELATING TO THE THIRD PARTY LICENSOR’S SOFTWARE INCORPORATED INTO THE SOFTWARE.
Uploading content to our site
You can only upload content to our site or make contact with other users of our site with our authorisation. You will be liable to us and indemnify us for any losses caused by any content you have uploaded on to our site.
You retain all of your ownership rights in your content, but you are required to grant us a licence to use, store and copy that content and to distribute and make it available to third parties.
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our site.
We have the right to remove any uploading you make on our site if, in our opinion, your uploading does not comply with our standards and policies. You are solely responsible for securing and backing up your content.
Linking to our site
You may link to our home page if we authorise it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to make any use of content on our site other than that set out above, please contact email@example.com.
Third party links and resources in our site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only and we have no control over the contents of those sites or resources.
Our site contains third party licensed software. If you use such software, it is licensed and not sold, and we grant you a non-transferable, non-sublicenseable, non-exclusive license to access the software via a password over the Internet. You may only use the software for your own internal business purposes. If you allow another individual or organization to access or use the software, you will be liable for compliance with these Terms and Conditions, and for any violations by that user of these Terms and Conditions. You may not: (i) modify, reverse engineer, disassemble, decompile or otherwise attempt to access or determine the source code of the software (except as and only to the extent any of the foregoing restrictions may be permitted by the licensing terms governing use of any open sourced components included with the software), (ii) copy, or reproduce the software in any way, in whole or in part, (iii) create any derivative work based on the software, (iv) re-distribute or sublicense the software, or any part thereof, to any third party, (v) create Internet “links” to the software or “frame” or “mirror” any content available on the software on any other server or wireless Internet-based device, (vi) operate the software on a service bureau basis, or (vii) allow, assist or permit any third party to do any of the foregoing. The software contains confidential and proprietary information of us and our licensors. You agree not use software on our site except as expressly set forth herein and to maintain reasonable procedures to prohibit the unauthorized disclosure, duplication, misuse or removal of the software. You agree not to disclose the software to any third party. Without limiting the foregoing, you agree to use the same procedures and degree of care to avoid unauthorized disclosure or use of the software as you do to protect your own similar information, but in no event using less than a reasonable degree of care.
Copyright, trade marks and similar rights
The Aviva name and logos are our registered trade marks. We own or have a licence for all copyright in our site, as well as content, trade marks or other material on it. You must not use, extract or reproduce our trade marks, or any content from this site, for commercial purposes.
We may take legal action if we discover any unauthorised use of our copyright, trade marks or similar rights.
Workplace Pension Portal is a site operated by Aviva Central Services UK Limited. Aviva Central Services UK Limited is registered in England and Wales under company number 3259447 and has its registered office at Surrey Street, Norwich, Norfolk NR1 3NG. Aviva Central Services UK Limited’s VAT number is 105 4373 00).
The software uses technology that may be subject to United States export controls administered by the U.S. Department of Commerce, the United States Department of Treasury Office of Foreign Assets Control, and other U.S. agencies and the export control regulations of the European Union and Canada. You acknowledge and agree that the software shall not be used, and none of the underlying information, software, or technology may be transferred or otherwise exported or re-exported to countries as to which the United States, Canada and/or the European Union maintains an embargo (collectively, "Embargoed Countries"), or to or by a national or resident thereof, or any person or entity on the U.S. Department of Treasury's List of Specially Designated Nationals or the U.S. Department of Commerce's Table of Denial Orders (collectively, "Designated Nationals"). By using the software, you represent and warrant that you are not located in, under the control of, or a national or resident of an Embargoed Country or Designated National.